Frequently Asked Questions
What time can we check in at Whitemead Forest Park?
For caravan and camping pitches you are invited to check in from 2pm and for accommodation you can check in from 3pm. However, if you arrive to Whitemead Forest Park earlier than intended you are welcome to use the Park's facilities in the meantime.
What time do we need to check out by on our departure date?
If you are using a caravan or camping pitch you are asked to check out by 11am on your departure date. For accommodation your check out is at 10am.
Are pets allowed to stay at Whitemead?
Yes, pets are allowed at Whitemead in caravans and certain types of accommodation. There is a small additional charge and notification of their attendance must be made at time of booking.
Do you have pet free lodges?
Pets are not allowed in any first floor Premier Apartments and a selected number of ground floor Premier Apartments, Deluxe and Deluxe Plus Log Cabins. Please check when booking.
Do mobile phones work at Whitemead?
Most mobile networks do not provide coverage, however there are two payphones on site.
Do you have accommodation suitable for the less-able?
Yes, a few of the Premier Apartments are suitable but not all, therefore early booking is advised.
What is included in the cost of a Log Cabin and Apartment?
Heating and electricity is included within the cost of a Log Cabin or Apartment as well as bed linen, however guests do need to supply towels and tea towels. Log Cabins and Apartments include fully equipped kitchens and lounge areas.
What activities are available at Whitemead?
Whitemead has an impressive range of leisure facilities which include a heated indoor swimming pool with separate area for children, a sauna and Jacuzzi as well as a fully equipped gymnasium. There are also indoor and outdoor play areas and a games room, plus regularly organised activities. There is also an on-site Health and Beauty Salon.
Is bicycle hire available?
Bike hire is available at Pedalabikeaway. The forest has a family cycle trail which leads right past the gates of Whitemead Forest Park and is about 17 miles long. People staying at the Park can store their bikes on the balconies of the Log Cabins and The Bungalow. Bike hooks have been fitted to the Apartments so bikes can be locked securely, however we DO NOT provide bike locks.
Do you have a site shop?
Yes. Our on-site shop/off licence is open daily and can cater for all your requirements from basic groceries and newspapers, caravan and camping accessories, pet food to souvenirs and children's toys. You can also pre order grocery/housekeeping hampers to be delivered to your accommodation before you arrive by calling 0845 345 3425
Do you have internet access?
Whitemead has an internet kiosk located in the main building; you cannot however gain access to the internet through the phone lines in the accommodation.
Whitemead Forest Park is one of five Leisure Retreats owned by CSMA Club. Visit csmaclub.co.uk/retreats for more information. Whilst all Leisure Retreats are open to the public, CSMA Club members can benefit from discounted rates. To find out if you are eligible to become a CSMA Club member visit csmaclub.co.uk
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