Drop down menu icon
Book with confidence
Save up to 20% with Boundless Membership for just £29 per year.
Save up to 20% with Boundless Membership for just £29 per year.
Find out more...
Touring
Camping / Caravanning
Touring
Glamping
Touring
Cabins / Lodges
Touring
Apartments

COVID-19 (Coronavirus)

Roadmap

17th May 2021

All Accommodation types are now available, we are ready to welcome you back!

Following on from the latest government guidance about the further easing of some restrictions, we’re delighted to be reopening more areas of the park.

Please take a look at the list below to find out which of our facilities and accommodation types are now available.

All 2021 bookings will be covered by our book with confidence guarantee >

We thank all our members and guests for their continued patience during this challenging time. For information and guidance from the government, please visit the links below:

Take care of yourself and those around you.

The Whitemead team

Apartments, log cabins and woodland lodges

green tick

These can be used by groups of up to 6 or 2 households (each household can include a support bubble, if eligible).

Glamping

green tick

All types of glamping pods available

Caravans and Motorhomes

green tick

Social Distance Restrictions apply;

All toilet, shower, washroom, washing-up facilities, water & chemical disposable points open

Camping

green tick

Now open

Laundry Facilities

green tick

Now open

Shop

green tick

On-site shop is open daily 8am – 8pm

Play Areas

green tick

Junior area is open

white cross

Infant play area will be temporarily closed due to our patio refurbishment project

Food & Beverage

green tick

Take away food is available daily.

green tick

Indoor dining and drinking is now open for tables of 6 or two households. (each household can include a support bubble, if eligible)

green tick

This is table service only.

Escape Leisure Club

white cross

This is currently under review.

Swimming Pool

green tick

Open for On-site Guests only.

Restrictions apply;

  • Limited capacity
  • Open to residents only
  • Pre-booked sessions
  • 45-minute sessions, must be booked in advance once on site
  • Arrive ‘pool ready’
  • No washroom facilities available
  • More information »

Gym

green tick

Open for on-site guests only.

Restrictions apply;

  • Limited capacity
  • Open to residents only
  • Pre-booked sessions
  • 45-minute sessions, must be booked in advance once on site
  • Arrive ‘gym ready’
  • No washroom facilities available
  • More Information »

Activities and entertainment

white cross

After reviewing Government guidance on entertainment, we are unable to provide this to our guests, this will be reviewed in phase 4 of the government road map.

green tick

A selection of Activities will be available from Saturday 29th May.

Patio Area

white cross

17th May: Work is well underway for our new patio area and we are really excited about its opening!

Closed for refurbishment until summer holidays. Plans for this area will allow more space for outdoor seating and dining, and will be complete with new canopies creating a shaded area as well as an area for those with dogs to enjoy. There will also be an area for outdoor entertainment and a new outdoor food and beverage kiosk which we are hoping to open as soon as restrictions allow.

Cleaning and safety

We’re focusing on two key aspects of safety to combat the COVID-19 pandemic – improved hygiene and social distancing. We want to reassure our guests and our team that we’ve taken every measure possible to help keep everyone safe, while not losing sight of what we love to do every day.

Hand sanitiser is available around the park in high-risk areas, and at points where hand washing is not practical.

  • We’ve increased cleaning around ‘touch points’ such as doors, handles, switches etc and our housekeeping team are working hard to ensure all areas are kept clean and regularly sanitised.
  • Increased regular hand washing has become the norm and our team are all adhering to this before, during and after their shifts.
  • Social-distancing restrictions will need be complied with and signs to this effect have been installed in all our public buildings. We ask that all guests are respectful to others during their stay and make sure they keep to recommended social guidelines.
  • We ask guests to wear a mask or face covering when entering any of our public buildings in line with government advice.

Are you looking to book a break with us in the future?

BOOK WITH CONFIDENCE GUARANTEE

Book your next holiday with us safe in the knowledge that, if the date needs to change, you can move it for free.

These extraordinary circumstances make it difficult to commit to future holiday plans, but that doesn’t have to stop us looking forward to when we can go on holiday again. Our book with confidence guarantee means that if you’d like to plan your next holiday, we’ll hold the date for you. If things change in the meantime, such as needing to self isolate or a localised lock down and you need to change it, we’ll hold your deposit or move your break free of charge. However if we need to close due to a local or national lockdown we will provide you with the additional options of holding the price of your booking as credit on your account or a full refund.

Terms and conditions: Bookings are free to change up to 14 days before arrival. Offer is valid on all 2021 bookings and can be moved to an alternative date up to 12 months after the original stay date. If the price of your new booking is higher, you will need to pay the difference. If the new price is lower, we will refund the difference. If something unforeseen occurs – such as a requirement to self-isolate or a localised lockdown – we will extend our book with confidence guarantee right up until the day of your arrival. If we close due to a local or national lockdown, we’ll provide you with the additional options (where they were not already available) of holding the price of your booking as credit on your account or a full refund. If the new price is lower and you have booked to stay at Whitemead or our cottages we will refund the difference. Offer excludes camping and caravanning at Whitemead.

WHERE CAN I RECEIVE MORE INFORMATION ABOUT COVID-19 (CORONAVIRUS)?

We would advise you to check the GOV.UK website for the most up to date information. https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

Explore the Whitemead Forest Park site plan   Download pdf